📦 Shipping Policy
At Dimension Next, we manufacture and supply high-quality electronic products including mobile accessories, chargers, cables, adapters, power solutions, and OEM/ODM customized products.
We deliver across India, covering metro cities, districts, industrial zones, and remote locations through reliable logistics partners.
🚚 Shipping Charges
Shipping charges are calculated based on order quantity, weight, destination, and transport mode.
Charges will be communicated in the quotation or invoice before dispatch.
For bulk and OEM orders, shipping may be billed separately unless agreed otherwise in writing.
All shipping charges, once paid, are non-refundable.
🏭 Dispatch Timeframes
📦 Standard Products
Orders are generally dispatched within 1–3 working days after payment confirmation and verification.
🏷 OEM / ODM / Customized Orders
Dispatch timelines vary depending on:
Production cycle
Custom branding requirements
Order volume
Estimated production and dispatch timelines will be shared at the time of order confirmation.
Orders are not dispatched on Sundays or public holidays.
⏳ Estimated Delivery Timelines
Delivery time depends on your location and transport method:
Major Metro Cities: 2–4 working days
Districts & Tier-2 Cities: 3–6 working days
Remote / North-East Regions: 5–8 working days
For bulk shipments, surface transport timelines may vary depending on logistics availability.
📍 Order Tracking
Tracking details will be shared once the shipment is handed over to the courier or transporter.
For bulk or transport shipments, LR (Lorry Receipt) details will be provided.
Estimated delivery dates can be tracked via the courier partner’s tracking system.
⚠ Shipping Limitations
Please note:
We do not ship to PO Boxes or military-restricted addresses.
Accurate address and GST details (for B2B orders) must be provided at the time of order.
Re-shipping charges will apply for:
Incorrect address
Incomplete contact details
Shipment refused without valid reason
📦 Risk & Ownership
Once the shipment is handed over to the courier/transporter, risk transfers to the buyer.
Any transit damage must be reported within 24 hours of delivery with:
Clear photos
Unboxing video
Delivery receipt
Failure to report within the stipulated time may result in rejection of claims.
🎉 Holiday & High-Volume Periods
During festive seasons or peak demand periods, dispatch and delivery timelines may be extended. We appreciate your cooperation in such cases.
📞 Need Assistance?
📞 Call/WhatsApp: 9312631617
📧 Email: support@dimension-next.com
